Building Exceptional Healthcare Provider & Patient Experiences With Karen Martell

This week, we sat down (virtually) with an entrepreneur who’s still in the thick of scaling a business, Karen Martell, VP and GM at Alto Pharmacy. Karen built her career in tech, working at Square, before joining Alto in 2018, which was a pharmacy tech company at the time making its name with delightful user experiences for medical providers and free same day prescription delivery. In a few short years they’ve grown to cover 36 million people across areas including New York, Houston, Dallas, Seattle, and Las Vegas, and they recently raised $250 million to scale even more. In this conversation Karen gets candid about building relationships with providers, how Alto thinks through their growth strategy, and why they include a piece of candy with nearly every prescription delivery.
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