generative AI | StartUp Health NOW Podcast

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Our episode this week was recorded during our StartUp Health Studio interviews at the recent HLTH conference in Las Vegas. At the event, a hot topic was how artificial intelligence, specifically generative AI, is going to fundamentally shift healthcare delivery. AI can help us comb through mountains of information and take action on data points that were previously hidden from view. But many people have a serious concern – even a fear – that AI will degrade the doctor-patient relationship and effectively dehumanize healthcare.

Our two guests today both joined the StartUp Health community earlier in 2023. They are pushing back against that narrative and suggesting with their companies that AI and big data can be leveraged to re-humanize healthcare delivery.

First we’ll talk with Nicole Cook, the CEO & Founder of Alvee, who is on a health moonshot mission to use AI-driven solutions to promote health equity and improve health outcomes for all. Cook reminds us that doctors are spending an inordinate amount of their time with a patient tapping away at a screen. The status quo is not working, so can new patient data tools help? Can they bring the right information to the surface at the right time and the right way, so healthcare providers can get back to making eye contact with patients?

What’s Cook is building at Alvee is resonating, as she went on to win the HLTH Startup Pitch Competition.

Next, we hear from Chris Turner, CEO & Co-founder at HealthBook+, who is attempting to create a fuller, more human picture of each patient using all available data including data from some nontraditional sources. HealthBook+ provides a simple-to-use, digital-first care platform which consolidates health data and keeps it private, as well as predicts conditions and recommends the next best health actions.

If the top line story for this episode is how data and AI could be used to create a more human electronic health record, the secondary story is about who can benefit from this technology.

Everyone’s talking about social determinants of health. This idea that we need to address the non-medical drivers of health, like access to fresh food and transportation. Healthcare providers care about these issues but don’t have the time or resources to analyze the data. That’s where Alvee Health and HealthBook+ can come in. Providing a fuller, more human analysis of patient data means taking into account important barriers to care and getting smart about how to overcome them.

So let’s get into it.

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Podcast: Play in new window | Download (Duration: 22:12 — 20.3MB)

Victor Wang, CEO & Founder of StartUp Health company care.coach, is at the tip of the spear of the AI-in-health revolution. He’s got an insider’s understanding of how technology like ChatGPT will shape healthcare. An MIT-trained roboticist who worked for NASA, Victor has created a conversational avatar that cares for seniors and people with disabilities. Currently there’s a human in the loop, but as you’ll hear in the interview, Victor has no trouble imagining a future where conversational AI is able to care for people in a more autonomous, scaleable way.

Perhaps most telling, and timely, about this interview, is hearing Victor’s words of caution about the future of artificial intelligence in healthcare and the burden that rests on companies doing this work to get it right, so that we don’t have an AI backlash and lose out on all the ways this technology can help humanity.

Victor is a brilliant founder and always a pleasure to sit down with, even on the noisy floor of a healthcare conference like ViVE. We hope you enjoy.

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Tag Archives: generative AI

ChatGPT Was Just the Beginning: Victor Wang on the Future of AI in Healthcare