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Today’s episode is a conversation with Murray Brozinsky, CEO of Conversa Health. Before COVID-19 struck, Conversa was working with big health systems, supplying them with a type of chatbot that kept patients and doctors connected between appointments. Turns out a few well-worded and well-timed questions, even if they’re automated, can improve care and reduce costly bouncebacks. When COVID-19 hit, Murray and his team knew they had the technology – and institutional relationships – to really make a difference. They quickly scaled up multiple COVID-specific products using automated chat and have seen massive growth in 2020 as a result. This conversation with Murray is pulled from a recent Expert Office Hour, which was attended virtually by an audience of other founders from the StartUp Health portfolio. We dug into how Conversa was able to stay nimble and grow in spite of uncertainty, and other Health Transformers weigh in with their thoughts as well.
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